The second-hand marketplace Members Share Anger About Sizing Updates

Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.

This online marketplace has updated its size classifications for female and kids' apparel failing to inform every member regarding the update.

Social Media Backlash

Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.

The company said the updated approach better aligns with other platforms.

It has advised users to examine their items and adjust the sizing manually if necessary, which has left users frustrated.

Sizing System Updates

Before the change, the sizes had both one number and one letter, for instance S/8 or M/10.

The revised method features a letter and a range like S/UK 8-10.

In some cases, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.

User Accounts

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Another user, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.

Manual Updates

Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she stated.

Service Background

The service features exceeding 100 million users, with 18 million British users.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change to the app has proved unpopular: last year, the platform withdrew an update concerning shipment methods after backlash from users.

Aaron Collins
Aaron Collins

Maya Chen is a data scientist and tech writer specializing in AI applications for business analytics and digital transformation.